PRIVACY POLICY

Last Updated: September 21, 2026

Professional Practice Sales (“PPS”, “Company”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit or interact with our website, https://www.ppsales.com, including any content, functionality, services or resources offered through our website or related landing pages (collectively, the “site”), or when you otherwise interact with us electronically.

PPS handles personal information in accordance with applicable privacy and electronic communications laws, which may include Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), Canada’s Anti-Spam Legislation (“CASL”), British Columbia’s Personal Information Protection Act (“PIPA”) and applicable United States privacy, email and telecommunications laws where relevant.

By using our site or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us when you:

•       Submit a form or request information through our site
•       Sign up to receive communications from us
•       Request information about dental practice listings, valuations, practice sales or related services
•       Register as a prospective purchaser or seller
•       Contact us by email, telephone, text message or other electronic means
•       Download or access content or resources from our site, or
•       Otherwise communicate or interact with PPS.

Personal information may include your name, email address, telephone or mobile number, mailing address, professional information, information relating to your interest in buying or selling a dental practice, and other information you choose to provide.

We may also automatically collect certain technical information when you visit our site, such as IP address, browser type, device information, pages visited, referring websites and information regarding your interaction with our site. This information may be collected through cookies, analytics tools and similar technologies.

HOW WE USE YOUR INFORMATION

We may use personal information to:

•       Provide our website, services and content to you
•       Respond to your questions, requests and inquiries
•       Provide information about dental practice listings, practice sales, valuations and related opportunities
•       Communicate with you regarding services, transactions or information you have requested
•       Manage relationships with prospective purchasers, sellers, clients and other business contacts
•       Send relevant marketing, promotional and informational communications where we have your consent or another lawful basis to do so
•       Improve our services, website, marketing and promotional efforts
•       Analyze website usage and trends
•       Provide a more tailored and personalized experience
•       Maintain the security and integrity of our systems
•       Prevent fraud, unauthorized activity and security breaches
•       Maintain appropriate business and transaction records
•       Comply with applicable legal and regulatory requirements, and
•       Fulfill any other purpose disclosed to you at the time your information is collected or with your consent.

We will not use personal information for a materially different purpose without obtaining additional consent where required by applicable law.

CONSENT

Where consent is required, PPS seeks to obtain consent that is appropriate to the nature and sensitivity of the information and the purposes for which it will be used.

Consent may be expressed or implied where permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services or communications to you.

EMAIL COMMUNICATIONS

If you choose to receive email communications from PPS, or where we otherwise have a lawful basis to communicate with you, we may send information relating to dental practice listings, practice sales, valuations, services, opportunities, updates and other information that may be relevant to you.

Commercial electronic communications sent by PPS are intended to comply with applicable electronic marketing laws, including Canada’s Anti-Spam Legislation (“CASL”) and, where applicable, the United States CAN-SPAM Act.

Where CASL applies, PPS will send commercial electronic messages only where we have express consent, qualifying implied consent or another basis permitted by law. PPS maintains records of consent and other information reasonably necessary to demonstrate compliance with applicable electronic communications laws.

Commercial email communications from PPS will identify PPS as the sender and provide contact information and an unsubscribe mechanism as required by applicable law. You may unsubscribe from promotional email communications at any time by using the unsubscribe mechanism provided in the email or by contacting us directly. We will process unsubscribe requests within the period required by applicable law.

Unsubscribing from promotional communications will not necessarily prevent us from sending transactional, administrative, legal or service-related communications where permitted by law.

We do not sell or rent our email subscription lists to third parties for their own marketing purposes.

SMS / TEXT MESSAGE COMMUNICATIONS

If you provide your mobile telephone number and consent to receive SMS or text messages from PPS, or where otherwise permitted by applicable law, you may receive text messages relating to PPS services and activities.

Where express consent is required for marketing SMS communications, PPS will request that consent separately and will maintain appropriate records of that consent. Consent to receive promotional or marketing SMS messages is not a condition of purchasing or receiving PPS services where applicable law prohibits making such consent a condition.

Purpose of SMS Communications

SMS communications may include:

•       Information about dental practice listings and opportunities
•       Updates regarding services or inquiries you have made
•       Appointment or consultation-related communications
•       Transaction or service updates
•       Promotional or marketing messages, and
•       Other relevant information relating to Professional Practice Sales and its services.

Message Frequency

Message frequency will vary depending on your interactions with PPS and the communications you have agreed to receive. You may receive occasional messages rather than a fixed number of messages per week or month.

Message and Data Rates

Message and data rates may apply. Your mobile carrier’s standard messaging and data rates may apply to SMS messages you receive from or send to PPS.

Opting Out of SMS Messages

You may withdraw your consent to receive promotional SMS communications from PPS at any time. To stop receiving SMS messages, reply STOP to any PPS text message. You may also contact us directly to request that your mobile number be removed from promotional SMS communications.

After opting out, you may receive a final message confirming that your request has been processed. You will not receive further promotional SMS messages unless you subsequently provide consent again or such communications are otherwise permitted by applicable law.

Mobile Numbers

Mobile Numbers

PPS does not sell, rent or share mobile telephone numbers with third parties or affiliates for their own marketing or promotional purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Your mobile number may be disclosed to service providers or subcontractors that assist PPS with communications, customer service, technology, website operations, customer relationship management (“CRM”) or SMS delivery, but only as reasonably necessary to provide those services and subject to appropriate privacy, security and confidentiality requirements.

HOW WE DISCLOSE YOUR INFORMATION

We do not sell personal information.

We may disclose personal information to trusted service providers that assist us in operating our website, managing customer and business relationships, hosting information, sending communications, providing CRM services, analyzing website activity, supporting business operations or providing other services on our behalf.

Service providers are authorized to use personal information only as reasonably necessary to provide services to PPS or as otherwise permitted or required by law. PPS takes reasonable steps appropriate to the circumstances to require service providers to protect personal information.

We may also disclose personal information:

•       With your consent
•       In connection with services or transactions you have requested
•       Where required or permitted by applicable law, regulation, court order or legal process
•       To investigate or prevent fraud, security incidents or unlawful activity, or
•       Where reasonably necessary to protect the rights, property or safety of PPS, our clients, users or others.

THIRD-PARTY SERVICES AND CROSS-BORDER PROCESSING

Our site and business operations may use third-party service providers, including website hosting providers, analytics providers, advertising platforms, CRM systems, email and SMS communication platforms, cloud storage providers and other technology providers.

Some of these service providers may store or process personal information outside your province, state or country of residence, including in the United States or other jurisdictions. As a result, personal information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement, government or national security authorities in accordance with applicable local laws.

Where PPS transfers personal information to a service provider for processing, PPS remains responsible for personal information under its control and takes reasonable contractual, organizational and other measures appropriate to the circumstances to require service providers to provide appropriate protection for that information.

Third-party providers may also collect or process information in accordance with their own privacy policies where they act independently of PPS. We encourage you to review the privacy policies of third-party services where appropriate.

YOUR PRIVACY RIGHTS

Subject to applicable law and certain exceptions, you may request to:

•       Access personal information we hold about you
•       Obtain information regarding how your personal information has been collected, used or disclosed
•       Correct or update inaccurate or incomplete personal information
•       Withdraw consent where consent is the basis for our collection, use or disclosure
•       Opt out of promotional email or SMS communications
•       Request deletion of personal information where applicable, and
•       Raise a question or complaint regarding our privacy practices.

We may need to verify your identity before fulfilling certain requests. Certain information may need to be retained despite a deletion request where required or permitted by law, including for legitimate business, contractual, regulatory, dispute-resolution or recordkeeping purposes.

To make a privacy request or complaint, please contact our Privacy Officer using the information provided below.

SECURITY OF YOUR INFORMATION

We use reasonable administrative, technical and organizational safeguards appropriate to the nature and sensitivity of the personal information we hold to protect it against unauthorized access, collection, use, disclosure, alteration, loss or destruction.

Our safeguards may include access controls, technology safeguards, organizational procedures and appropriate requirements for service providers.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Where required by applicable law, PPS will investigate privacy and security incidents and provide required notifications regarding breaches of personal information.

COOKIES AND TRACKING TECHNOLOGIES

Our site may use cookies, pixels, analytics tools and similar technologies to operate and improve website functionality, understand how visitors use our site, measure advertising and marketing effectiveness and improve our services and marketing.

Some cookies may be provided by third-party analytics, advertising or technology providers.

You may be able to control or disable certain cookies through your browser or device settings. Disabling cookies may affect certain functionality of the site.

Where applicable law requires consent for particular cookies or tracking technologies, PPS will seek such consent as required.

RETENTION OF INFORMATION

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and transaction records, demonstrate compliance with consent and electronic communication requirements, resolve disputes, comply with legal and regulatory obligations and enforce our agreements.

When personal information is no longer reasonably required, PPS will take reasonable steps to securely destroy, delete or anonymize it, subject to applicable legal and business recordkeeping requirements.

PRIVACY OFFICER AND ACCOUNTABILITY

PPS has designated a Privacy Officer who is responsible for overseeing our privacy practices and responding to privacy-related questions, requests and complaints.

PPS is responsible for personal information under its control, including information transferred to third-party service providers for processing.

Questions about our privacy practices, requests to access or correct personal information, withdrawals of consent, complaints and other privacy inquiries may be directed to our Privacy Officer using the contact information below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Where required by law, we will provide additional notice or obtain consent for material changes affecting the way we collect, use or disclose personal information.

We encourage you to review this Privacy Policy periodically.

CONTACT US

If you have questions about this Privacy Policy, wish to exercise your privacy rights, make a privacy-related complaint or unsubscribe from our communications, please contact:

Professional Practice Sales
Privacy Officer
Email: christina.raheja@ppsales.com
Mailing Address:
1724 Sir Monty’s Drive
Mississauga, Ontario
L5N 4R5

We will make reasonable efforts to respond to privacy requests and complaints promptly and within any time period required by applicable law.